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MolecareVetPractice

98.29% Ratings based on 111 Reviews and Surveys on Yelp on Google Maps

Office Information

Battle Road Heathfield Industrial Estate
Newton Abbot, TQ12 6RY

Office Hours

Opening Hours Closing Hours
Monday8:00 AM7:00 PM
Tuesday8:00 AM7:00 PM
Wednesday8:00 AM7:00 PM
Thursday8:00 AM7:00 PM
Friday8:00 AM7:00 PM
Saturday8:30 AM1:00 PM

Review( 110 ) : 1 / 111

Review by MargM

Re the AHC, very disappointed

August 24, 2023

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Review By: MargM

Re the AHC, very disappointed at such a rise in the cost, a £70 increase on an already high figure is a shock especially since the practice already has the greater detail from our previous certificate. A Folkestone based vet assures us the cost reduces if they have previously issued one. Your figure particularly surprises us therefore. We have nothing but praise for the meticulous care taken with the certificate.

Review( 108 ) : 2 / 111

Review by JennW

Always happy with the service

August 24, 2023

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Review By: JennW

Always happy with the service here, staff always pleasant and helpful and full of advice.

Review( 107 ) : 3 / 111

Review by StevT

All very good apart from a

August 24, 2023

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Review By: StevT

All very good apart from a faulty door which would cause problems if carrying your pet in.

Review( 106 ) : 4 / 111

Review by Anonymous

Always helpful, professional

August 19, 2023

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Review By: Anonymous

Always helpful, professional , caring thank you

Review( 105 ) : 5 / 111

Review by Anonymous

Brilliant vets both mine get

August 17, 2023

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Review By: Anonymous

Brilliant vets both mine get excited to go in. only bad thing is no payment plans and everything is very expensive. When we are in a living crisis, not everyone has that sort of money upfront but would be willing to pay the money still. Yes insurance help but not when you ve taken on a badly treated animal with health problems before hand. That s the only downfall.

Review( 101 ) : 6 / 111

Review by HilaH

Excellent on all fronts

August 12, 2023

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Review By: HilaH

Excellent on all fronts

Review( 99 ) : 7 / 111

Review by JessM

Five star service as usual!!

August 10, 2023

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Review By: JessM

Five star service as usual!! ????

Review( 98 ) : 8 / 111

Review by ChriP

You will be aware that we

August 09, 2023

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Review By: ChriP

You will be aware that we were not happy with the initial diagnosis and follow up analysis of the urine sample. This is currently being dealt with by Danielle and Lexi.

Review( 96 ) : 9 / 111

Review by JuliC

Great service, first time

August 02, 2023

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Review By: JuliC

Great service, first time at the practice,

Review( 95 ) : 10 / 111

Review by JameM

Very helpful staff, both for

August 01, 2023

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Review By: JameM

Very helpful staff, both for treatment and in reception.

Review( 90 ) : 11 / 111

Review by HeleP

Friendly service. Sam always

July 21, 2023

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Review By: HeleP

Friendly service. Sam always happy to visit !.

Review( 88 ) : 12 / 111

Review by DamiS

The staff at the practice

July 18, 2023

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Review By: DamiS

The staff at the practice are excellent, receptionists, nurses, and vets are all helpful and friendly. The only thing about the vet experience that would be an improvement is if there was an alternative method to take Tikaani s temperature ??

Review( 87 ) : 13 / 111

Review by TinaD

Everything was excellent very

July 17, 2023

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Review By: TinaD

Everything was excellent very pleased thank you

Review( 84 ) : 14 / 111

Review by MH

Very happy with all that was

July 16, 2023

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Review By: MH

Very happy with all that was provided to us.

Review( 83 ) : 15 / 111

Review by StepN

Well looked after polite friendly

July 15, 2023

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Review By: StepN

Well looked after polite friendly staff Jasper made to feel welcome and was well relaxed thank you keep up the good work.

Review( 82 ) : 16 / 111

Review by AntoS

The vet was superb as always.

July 15, 2023

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Review By: AntoS

The vet was superb as always. Thank you.

Review( 80 ) : 17 / 111

Review by ColiG

Great service as always. Thank

July 13, 2023

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Review By: ColiG

Great service as always. Thank you

Review( 76 ) : 18 / 111

Review by JaneP

Staff always polite and the

July 09, 2023

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Review By: JaneP

Staff always polite and the practice very clean. It would be helpful if all staff on end of phone were aware of any rules the practice has in place e.g that it takes 72 hours for prescription to be ready and that animal may or may not need review first . Unfortunately I arrived to pick up tablets for my dog having been told they would be ready to collect mid morning. After 20 minutes of waiting I was informed that prescription had not been made up yet and that actually my dog was due a check up first so therefore I couldn’t take pills that day. After a 40 minute drive out of working day this was frustrating .

Review( 75 ) : 19 / 111

Review by LindN

Very good staff and service

July 06, 2023

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Review By: LindN

Very good staff and service as usual. Finding charges so expensive now at though I am concerned I won’t be able to afford to keep up when I retire next year. How about a loyalty bonus scheme reduced fees for 2nd dog?

Review( 74 ) : 20 / 111

Review by Anonymous

If only it was as pleasant

July 06, 2023

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Review By: Anonymous

If only it was as pleasant and easy to see a GP!!

Review( 72 ) : 21 / 111

Review by JV

Lovely team at Molecare. Highly

July 01, 2023

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Review By: JV

Lovely team at Molecare. Highly recommend.

Review( 70 ) : 22 / 111

Review by ColeH

Don’t think it’s acceptable

June 29, 2023

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Review By: ColeH

Don’t think it’s acceptable that I have to wait up to 10 days for the vet to process my insurance claim, especially when the insurance company pay me within 2 days of receiving my claim. I don’t think this is a reasonable amount of times. Even banks process things within 4 - 5 working days, sometimes quicker. I know I was told it could be sooner but allow up to 10 days, but last time I had to ring to find out why it had not been sent to the insurance company yet, only to be told the lady that desks with it was off sick. Surely someone else should cover her in those circumstances. Can’t fault the staff/vets otherwise, they are really lovely, and nothing is too much trouble.

Review( 69 ) : 23 / 111

Review by RayS

Found everybody very infonative

June 28, 2023

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Review By: RayS

Found everybody very infonative and followed up with phone calls to keep us in the picture we will certainly transfer from our current vet

Review( 65 ) : 24 / 111

Review by KateL

I requested some info about

June 25, 2023

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Review By: KateL

I requested some info about the arthritis treatment my dog was given, preferably a link, not received it yet

Review( 60 ) : 25 / 111

Review by EricV

We had no waiting time today

June 21, 2023

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Review By: EricV

We had no waiting time today and everything went well. They took their time to explain everything. Excellent service by the Molecare staff. They are worth the 5*